Returns & Exchanges
At Outsmarted, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy on all unworn, tagged apparel. If your new look isn't a perfect fit, we are here to help you find the right style or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the original items with all tags attached into the reusable shipping bag or a sturdy box to ensure they remain in pristine condition.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.